Privacy Policy

Last Updated: November 27, 2025

Data Controller Contact Information

Vantage Numeral

Avenue Louise 54

1050 Brussels, Belgium

Phone: +32 2 847 5129

Email: [email protected]

Our Commitment to Your Privacy

At Vantage Numeral, we understand that trust forms the foundation of effective professional relationships. Protecting your personal information and respecting your privacy are fundamental to how we operate.

This privacy policy explains what information we collect, how we use it, the measures we take to protect it, and your rights regarding your personal data. We've written this policy in clear language because transparency matters to us.

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations in the jurisdictions where we operate.

Information We Collect

Information You Provide Directly

When you contact us through our website or engage our services, you may provide personal information including your name, email address, phone number, business details, and financial information relevant to our services. We only collect information that you choose to provide and that we need to deliver our services effectively.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type, device information, pages visited, time spent on pages, and referring website addresses. This information helps us understand how visitors use our website and improve their experience.

Analytics and Cookies

We use cookies and similar tracking technologies to analyze website traffic and usage patterns. These tools help us understand which areas of our website are most useful and where we can make improvements. For detailed information about our cookie practices, please see our Cookie Policy.

Legal Basis for Processing

We process your personal data based on your consent when you submit forms or accept cookies, based on contractual necessity when providing services you've requested, based on our legitimate interests in operating and improving our business, and to comply with legal obligations we face as a professional services provider.

How We Use Your Information

Service Delivery: We use your information primarily to provide the accounting and bookkeeping services you request. This includes maintaining your financial records, preparing reports, responding to your inquiries, and delivering professional advice tailored to your situation.

Communication: We use your contact information to respond to your questions, provide service updates, send important notices about your account or our services, and share information we believe may be relevant to your business needs. We do not send unsolicited marketing emails unless you have explicitly opted in to receive them.

Website Improvement: Information collected through analytics helps us understand how people use our website, which content proves most valuable, and where we can make improvements to enhance user experience and accessibility.

Legal Compliance: We may use and retain your information to comply with applicable laws, regulations, and professional standards that govern our industry. This includes maintaining records for tax purposes, responding to legal requests, and fulfilling our obligations under accounting standards.

Security and Fraud Prevention: We use information to protect our systems, detect and prevent fraud, ensure the security of your data, and maintain the integrity of our services.

Information Sharing and Disclosure

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify. Examples include hosting providers, payment processors, and software vendors.

Professional Advisors: We may share information with our professional advisors, including lawyers, accountants, and consultants, when their input is necessary for providing our services or managing our business operations.

Legal Requirements: We may disclose your information when required by law, legal process, litigation, or requests from governmental authorities. We may also disclose information when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to government requests.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website before your information becomes subject to a different privacy policy.

With Your Consent: We may share your information for purposes not described in this policy when we have your explicit consent to do so.

How We Protect Your Information

Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure access controls, regular security assessments, and employee training on data protection practices.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Financial records are typically retained for seven years in accordance with accounting standards and tax regulations. When information is no longer needed, we securely delete or anonymize it.

Access Controls

Access to personal information is restricted to employees and contractors who need it to perform their job functions. All personnel with access to personal data are bound by confidentiality obligations and receive regular training on data protection requirements.

Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant supervisory authorities within 72 hours as required by applicable law. We maintain incident response procedures to quickly identify, contain, and remediate security incidents.

Your Privacy Rights

Right to Access: You have the right to request a copy of the personal information we hold about you. We will provide this information in a commonly used electronic format within 30 days of your request.

Right to Rectification: If you believe any information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. We will respond to rectification requests within 30 days.

Right to Erasure: You have the right to request that we delete your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or when you withdraw consent. Please note that we may need to retain certain information to comply with legal obligations.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit that data to another controller without hindrance from us.

Right to Object: You have the right to object to our processing of your personal data based on legitimate interests. We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms.

Right to Restrict Processing: In certain circumstances, you have the right to request that we restrict the processing of your personal information. This means we can store the information but not use it.

How to Exercise Your Rights: To exercise any of these rights, please contact us using the information provided at the top of this page. We will respond to your request within 30 days. You also have the right to lodge a complaint with a supervisory authority if you believe we have not handled your personal data appropriately.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided at the top of this page. We will process your request promptly in accordance with applicable law.

Please note that we may need to retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements. In such cases, we will inform you of the reasons for retaining your data.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.

When we transfer personal data outside the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses approved by the European Commission, to protect your information and ensure it receives an adequate level of protection.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

If we make material changes to how we treat your personal information, we will notify you by email (if you have provided an email address) or through a prominent notice on our website prior to the changes becoming effective.

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Questions About This Policy

If you have questions or concerns about this privacy policy or our data practices, please contact us using the information provided at the top of this page. We will do our best to respond to your inquiry within five business days.

You also have the right to contact your local data protection authority if you have concerns about how we process your personal information.